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תקנון האתר ומדיניות הפרטיות הכלולים באתר נכתבו בשפה האנגלית. הגלישה באתר כפופה לתנאים המפורטים בתקנון ובמדיניות הפרטיות שלהלן. הגלישה באתר וביצוע פעולות בו מעידים כי קראת, הבנת ונתת את הסכמתך לתנאים הכלולים בתקנון ובמדיניות הפרטיות אלו. ככל שאתה זקוק לסיוע בהבנת התקנון ומדיניות הפרטיות ו/או מבקש לקבל פרטים או הבהרות נוספות ביחס אליהן, הנך מוזמן לפנות אלינו בשאלה לכתובת האימייל הבאה lilach@lkm.co.il ואנו נשמח לסייע לך. האמור לעיל מתייחס באופן שווה לכל המינים, והשימוש בלשון זכר הוא מטעמי נוחות בלבד

PRIVACY POLICY

Lilach Sheeff Krav Maga ("Name", "we" or "us") regards your privacy with the seriousness it deserves. This Privacy Policy will help you understand what information we may collect about you and the ways in which we collect, store, use and disclose information about you, including any personally identifiable information ("Personal Information" or "PII"), in connection with providing our services to you.

This Privacy Policy constitutes a binding and enforceable legal contract between Lilach Sheeff Krav Maga and you, so please read it carefully.

Capitalized terms not otherwise defined herein shall have the meaning ascribed to such terms in the Terms of Use .

Your Consent

By using this Website you expressly consent to the terms of this Privacy Policy and the Terms of Use (of which this Privacy Policy is an integral part and which is binding on all users of our Website), and to the collection, use and disclosure of your information, including Personal Information, in accordance with the terms of this Privacy Policy.

Please read this Privacy Policy carefully before you access or use the Website. If you do not agree to all or some of the terms hereof, we kindly request that you immediately leave the Website AND, IF DESIRED, CONTACT US TO DISCUSS YOUR CONCERNS.

Note that you are not obligated by law to provide us with any information. However, in order for us to be able to provide to you the services featured on or through the Website, we may need to collect and use certain information, including Personal Information. You acknowledge, warrant and agree that any information you do provide to us, including any Personal Information (for example, by submitting your contact information when registering an Account, contacting us directly with your name, contact details or any other PII), you are doing so of your own free will and consent, for the purposes and uses described in the Terms of Use and in this Privacy Policy, and that you have all the necessary rights and consents to provide us such information. In any event, you will always have an opportunity to opt out of submitting your Personal Information, as described in the "Accessing Your PII and Opting Out" section below.

EU Personal Data

If you are located in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your PII, as outlined in the EU Privacy Notice below.

Information We Collect

When you use the Website, we may automatically collect certain technical information about your computer and/or device from which you access the Website (IP address, OS version, network status, etc.) and user activity (downloads, history, clicks on ads, links, etc.).

Your Personal Information will also be collected in the context of opening your Account (first name, last name, contact details, E-mail, etc.) or when you voluntarily submit it to us by way of contacting us directly. Although we cannot prevent you from submitting any sensitive Personal Information to us (such as your information concerning your medical history, racial or ethnic origin, sexual preferences, etc.), we highly discourage you from doing so and emphasize that such sensitive Personal Information is not required by us in order to provide you with the services offered through the Website. If we are in receipt of such sensitive Personal Information from you, we reserve the right to delete such sensitive Personal Information and all copies thereof.  

We do not knowingly solicit or collect information from or about any individuals who are under the legal age in their respective jurisdiction. If we later learn that any user of our Website is under the legal age, we will take appropriate steps to remove that user’s information from our databases and will restrict that individual from future access to the Website. If you are aware of any such use of our Website or submission of Personal Information by persons under the legal age in their respective jurisdiction, please contact us at lilach@lkm.co.il.

Purposes for which We Collect and Use Your Information

We may use your information for the following purposes:

  1. To contact you in order to fulfill and manage your orders, payments, returns, and exchanges made through our Website.
  2. To improve our Website and/or the services we offer (through data analysis, or through any specific feedback offered by you through the Website).
  3. To provide you with ongoing customer assistance and technical support.
  4. To send you marketing materials concerning our services and certain services offered by third parties that we believe may be relevant to you through means of communication which you made available to us (always providing you with an opportunity to opt-out of receiving such materials, and subject to any applicable laws).
  5. We may transfer or disclose PII to such trusted third party service providers who may be located in different jurisdictions across the world for the purpose of: (i) storing or processing such information on our behalf, (ii) to assist us with our business operations and to provide and improve our Website and/or services we may offer; (iii) performing research, technical diagnostics, analytics or for statistical purposes; (iv) carrying out your express instructions. When we transfer such information across jurisdictions, we take steps to ensure that appropriate safeguards are in place to maintain the security and integrity of your PII. In particular, if you are located within the European Union, please note that information collected by us may be transferred outside the European Union / European Economic Area and your consent to this Privacy Policy and continued use of our Website represents your agreement to such transfer.
  6. We may disclose PII, or any information you submit through your use of the Website if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, court order, legal process or governmental request; (ii) enforce our policies (including our Terms of Use and Privacy Policy), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; or (v) prevent harm to the rights, property or safety of [Name], our users, yourself or any third party.

We reserve the right to use information you provide to us, including PII, for any purposes specifically agreed by you at the time of providing such information to us.

Use of Anonymous Information

We may use or share "Anonymous Information" (i.e. information which does not enable identification of an individual user, non-Personal Information, aggregated information or Personal Information in non-human readable form) in any of the circumstances listed above, as well as for the purpose of providing and improving the Website and/or services we may offer, aggregate statistics and conduct business and marketing analysis, and in order to enhance your experience with the Website and/or services we may offer. If we combine Personal Information with Anonymous Information, the combined information will be treated as Personal Information for as long as it remains so combined.

Accessing Your PII and Opting Out

As required by applicable law, we enable you to view, amend or delete the PII that we have collected. To do so, contact our customer support at lilach@lkm.co.il and detail your request.

In addition, we provide you the opportunity to opt out of having your PII used for any of the purposes listed above other than performance of the services in connection with the services. In order to do so, contact us at [add e-mail] and submit a request to this effect, including your user information and any other relevant details. Please allow us up to two (2) business days to complete the processing of any such request.

Note that to the extent you choose to opt out of the use of your PII in any manner, this may impact on the nature and scope of services that we are able to provide to you on or through the Website.

Also note that to the extent that your information was already disclosed to any third party in accordance with the terms of this Privacy Policy, your opt-out request will apply solely to our services, storage and use of your Personal Information and we are not able to control such third party use of your PII that has been disclosed thereto.

How We Share Your Information

We may disclose or share your PII, or any information you submit to us in connection with the Website and/or services we may offer, including the following:

  1. To third parties, as described in the "Purposes for which We Collect and Use Your Information" section.
  2. If we have a good faith belief that disclosure of such information is helpful or reasonably necessary to comply with applicable laws, regulations, legal processes or governmental requests.
  3. To enforce our policies and agreements with you (including our Terms of Use and this Privacy Policy).
  4. For investigating, detecting, preventing, or taking action regarding illegal activities or other wrongdoing, suspected fraud or security issues.

 

Interaction with Third Party Services

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage. The use of your Personal Information by such third parties and/or the privacy practices or the content of these Third Party Services are not monitored by us in any way, except where such third parties are directly engaged by us as processors of your Personal Information on our behalf, subject to the terms of this Privacy Policy and any applicable law. Because any such Third Party Services used through the Website may involve collection of Personal Information from you, we encourage you to read the terms of use and privacy policy of each Third Party Service that you choose to use or interact with.

Cookies

We may also gather certain technical information automatically and store it in log files, and use "cookies" and other similar technologies in providing our services to you. Cookies and other similar tracking technologies (such as web beacons, pixel tags, scripts, tags, etc.) allow us to collect information about our users, their devices and their online behavior automatically, which we can then use to enhance your navigation on the Website, improve our services, personalize your user experience, and collect statistics about user preferences, behavior, etc. and administer a variety of other analytical tasks.

In some of our messages, we use a "click-through URL" linked to information and content. When you click on some links, they may redirect you to a separate web server before arriving at the destination page on our Website. We may track this click-through data to help us determine interest in particular topics, measure the effectiveness and performance of our customer communications and promotions. [Please review and confirm.]

Most web browsers provide you with some general information about cookies, enable you to see what cookies are stored on your device, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately. Please note that the settings offered by a browser or device often only apply to that particular browser or device. To learn more about cookies, their use and your ability to choose your cookie setting please click here

Retention and Storage of Personal Information

We will retain any Personal Information that we collect only for as long as is required for the purposes for which such PII is collected, and in any event will delete any such PII following any opt out request received from you. We reserve the right to retain a copy of the opt-out request and any necessary accompanying details for administrative and regulatory compliance purposes only.

The security of your Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect information submitted to us. We may either store your Personal Information ourselves or through Third Party Services that are either duly certified for compliance with applicable data protection laws under generally acceptable industry standards or who have entered into specific agreements with us in connection with such storage and maintenance of your Personal Information. [Please review and confirm.] 

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we apply standard security measures to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions or security concerns, please contact us at lilach@lkm.co.il.

Merger, Sale or Bankruptcy

In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign information, including Personal Information, in connection with the foregoing events. In such an event, our affiliated companies or acquiring company will assume the rights and obligations as described in this Privacy Policy.

 

EU Privacy Notice

For this EU Privacy Notice section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but, in addition to the information identified in the Privacy Policy as Personal Data above, “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. We will be the controller of your PII processed in connection with our Website.

If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of PII shall control to the extent of such conflict.

What Personal Data Do We Collect From You? We collect PII about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with PII about you, or when PII about you is automatically collected in connection with your use of our Website.

Information we collect directly from you: We receive PII directly from you when you provide us with such PII, including without limitation the following: [Please confirm]

  • First and last name
  • Email address
  • Date of birth
  • Gender
  • Any other information you choose to share publicly on the Website, if any.

Information we receive from third party sources: Some third parties such as our business partners and service providers provide us with PII about you, such as the following:

  • Account information for third party services: If you interact with a third party service when using our Website, such as if you use a third party service to log-in to our Website (e.g., your Facebook, Google or Apple account), or if you share content from our Website through a third party social media service, the third party service will send us information about you, such as information from your public profile, if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third party service.
  • Information from our advertising partners: We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our Website.

Information we automatically collect when you use our Website: Some PII is automatically collected when you use our Website, such as the following: [Please confirm]

  • IP address
  • Your activity on the Website. This includes class usage information such as class enrollment and which classes you’ve watched.
  • Device identifiers
  • Web browser information
  • Page view statistics
  • Browsing history
  • Transaction information (e.g. transaction amount, date and time such transaction occurred)
  • Cookies and other tracking technologies (e.g. web beacons, pixel tags, SDKs, etc.).
  • Location information (e.g. IP address)
  • Log data (e.g. access times, hardware and software information)

How Do We Use Your Personal Data? We may process PII to operate, improve, understand and personalize our Website and services. For example, we use PII to: [Please confirm]

  • Create and manage user accounts and profiles
  • Personalize content on the Website. This includes showing users their saved classes and class watch history, and providing class recommendations.
  • Contact you with announcements, updates or offers
  • Process orders
  • Provide support and assistance for the Website
  • Analyze and improve the Website
  • Meet contract or legal obligations
  • Respond and fulfill user inquiries and requests
  • Resolve disputes
  • Protect against or deter fraudulent, illegal or harmful actions
  • Enforce our Terms of Service

We will only process your PII if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.

Contractual Necessity: We process the following categories of PII as a matter of “contractual necessity”, meaning that we need to process the data to perform under our Terms of Service with you, which enables us to provide you with the services we provide through Our Website. When we process data due to contractual necessity, failure to provide such PII will result in your inability to use some or all portions of the services that require such data. [Please confirm]

  • First and last name
  • Email address
  • Password

Legitimate Interest: We process the following categories of PII when we believe it furthers the legitimate interest of us or third parties. [Please confirm]

  • First and last name
  • Email address
  • Location information
  • IP address
  • Your activity on the Website

Examples of these legitimate interests include:

  • Operation and improvement of our business, products and services
  • Personalization of web content on the Website
  • Analyzing the use of the Website
  • Marketing of our products and services
  • Provision of customer support
  • Protection from fraud or security threats
  • Compliance with legal obligations
  • Completion of corporate transactions

Consent: In some cases, we process PII based on the consent you expressly grant to us at the time we collect such data. When we process PII based on your consent, it will be expressly indicated to you at the point and time of collection.

Other Processing Grounds: From time to time we may also need to process PII to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

How and With Whom Do We Share Your Data? We share PII with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service. These parties include:

  • Payment processors
  • Fraud prevention service providers
  • Third party providers of advertising services
  • Ad networks and marketing tools
  • Analytics service providers
  • Engineering and development tools
  • Staff augmentation and contract personnel
  • Hosting service providers

We also share PII when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:

  • Social media services (if you interact with them through your use of the Website)
  • Third party business partners who you access through the Website

We also share PII when we believe it is necessary to:

  • Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies
  • Protect us, our business or our users, for example to enforce our Terms Of Service, prevent spam or other unwanted communications and investigate or protect against fraud
  • Maintain the security of our products and services

We also share information with third parties when you give us consent to do so.

How Long Do We Retain Your Personal Data? We retain PII about you for as long as you have an open account with us or as otherwise necessary to provide you services. In some cases we retain PII  for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

What Security Measures Do We Use? We seek to protect PII using appropriate technical and organizational measures based on the type of PII and applicable processing activity.

What Rights Do You Have Regarding Your PII? You have certain rights with respect to your PII, including those set forth below. For more information about these rights, or to submit a request, please email [add e-mail]. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include PII, if necessary to verify your identity and the nature of your request.

  • Access: You can request more information about the PII we hold about you and request a copy of such PII. You can also access certain of your PII by emailing lilach@lkm.co.il.
  • Rectification: If you believe that any PII we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can request that we correct or supplement such data by emailing lilach@lkm.co.il
  • Erasure: You can request that we erase some or all of your PII from our systems by emailing lilach@lkm.co.il
  • Withdrawal of Consent: If we are processing your PII based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time.
  • Portability: You can ask for a copy of your PII in a machine-readable format.
  • Objection: You can contact us to let us know that you object to the further use or disclosure of your PII for certain purposes, such as for direct marketing purposes.
  • Restriction of Processing: You can ask us to restrict further processing of your PII.
  • Right to File Complaint: You have the right to lodge a complaint about Our practices with respect to your PII with the supervisory authority of your country or EU Member State.

Transfers of PII: The Website is hosted and operated in Israel through us, and if you do not reside in Israel, laws in the Israel may differ from the laws where you reside. By using the Website, you acknowledge that any PII about you, regardless of whether provided by you or obtained from a third party, is being provided to Us in Israel and will be hosted on Israeli servers, and you authorize Us to transfer, store and process your information to and in Israel, and possibly other countries. You hereby consent to the transfer of your data to Israel as set forth herein.

What If You Have Questions Regarding Your PII? If you have any questions about this EU Privacy Notice or our data practices generally, please contact us using the following information:

Contact Us

If you have any questions or queries about our Privacy Policy or your Personal Information that we may have collected, contact us by e-mail at the following address:lilach@lkm.co.il

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Modifications to the Privacy Policy

We reserve the right, at our discretion, to revise or update this Privacy Policy at any time, provided that any such changes will always take into consideration your rights under applicable law. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Website (or as otherwise indicated at the time of posting), except that express notifications will be sent to you when this is required under applicable law. Your continued use of the services after the amendments to this Privacy Policy have entered into effect will constitute your acceptance thereof. Make sure to review our Privacy Policy periodically.

Last updated: May 1st, 2021